![]() With Sprint especially for the past 4 years we’ve been asking ourselves “why is our bill so #€ high ? “ and the sprint website is twice as hard to navigate and there’s so many little fees and complications to the bill and understanding why the bill is what it is. I wanted to add a mobile hotspot to just one of our five family lines and so I downloaded the app to see if that was possible and yes, it’s there and it’s super easy and quick. ✓ Super easy to add features and manage costs I’ve been a Verizon and Sprint customer for over a decade and I had always been frustrated with how complicated it’s been to manage various features and costs across multiple lines for the entire fam. I appreciate you guys so much and keep up the friendly caring service. This company is such a blessing to my family. You tell me what other company can you have everything you need as far as features and makes it affordable for the whole far. Cricket is a family filled company that makes and try there best to make sure there customers are always with service. □ Leaving Only bc my kids wanted new phones and at that moment was not able to purchase all new phones went to the worst mistake of my life. One of the biggest mistakes that I could have ever done was to leave my company for 2 weeks and I say my company bc they make us all feel like we are apart of the team. Well what can I say after been a Cricket customer for almost 3 years now, they have yet to disappoint me and my children. ✓ Cricket app works great ! Update 2020 aug 1 yr later still loving cricket It always working great ! I love how hot spot works well and great pricing for our family ! We had cricket for a year and half now we are very satisfy with them it was best descions ever too leave Att who we were with for over 17 years but cricket seals were way better in our opinion no mess up on the bills ever and easy online pay ! Any question at our local cricket we had were very friendly and helpful ! We very satisfy with cricket my hubby and I both had no issues with lost signal unless were way way out boonie country but wifi will work we did try at my in laws home country wifi connected still call or text out if there no signal ! We’re not planning leaving cricket very impressed that our bills were promised as said no hidden you went over on the plan we are on 2 cell phones & 2 hot spots ! :) thank you cricket ! Very very happy customers !. Logged into website but the app didn’t accept it. ![]() Several times now I’ve changed my password on the website, made sure the password was visible on both avoid typos, made sure password met the criteria. I’d have given it a five but suddenly the app won’t let me login. She remained on the line and helped me set up a new pin. ![]() She 1st verified that she understood the issue then after verifying that I had done the other steps she confirmed that uninstalling the app was next. ![]() The agent was professional and courteous. Thought of uninstalling & reinstalling the app but thought I’d try tech support with this. Cricket really satisfies all my criteria to the fullest! Very happy!. ✓ Better than V Was skeptical about coming to cricket from the largest mobile phone store in the US, after getting the big weiner from them and coming to cricket I’ve been totally satisfied! They may not have the best coverage but they’re not far from it! And there’s not an over usage or hidden data fees.ever! I’ve been with then for 2-3 years now and love them, just as you will! I’m an over the road trucker is this phone is my lifeline, so don’t think I’m gonna skimp on a service that can’t handle my needs or demands. ![]()
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